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terms & Conditions
IF YOU ARE READING THIS THEN YOU ARE CORRECT
Commercial Invoices are thirty days net payment terms.
All late invoices will be charged with an additional 5%.
Used equipment items are sold with a warranty covering parts & labour, we do not warrant customer misuse. See below LAMCO Approved USED Equipment Warranty.
All new equipment is covered by the manufacturer’s warranty and can be returned directly back to the manufacturer.
All goods remain the property of LAM Communications Ltd until paid and delivered by LAMCO or either by a third party carrier or returned to the shop counter signed ‘Click & Collect’. Money has been paid and funds have cleared our bank. ‘HSBC’. Please be aware that we retail on other external platforms and some items may be out of stock and are undeliverable. In this case, we advise you to contact our sales office on 01226 361700 before ordering.
Export items from the UK that need to be returned for a warranty claim are at the cost of the purchaser.
If the item falls outside the warranty claim, a quote will be issued to repair the item and only when payment has been received will any work be carried out on an out-of-warranty status item. We will then return the item after the warranty claim at our cost. Radio & Linear amplifier output transistors are not warranted.
Antennae & relevant apparatus are not warranted against storm damage, protection against these elements is paramount.
Please note that goods returned that are not required & are not faulty may be subject to a 25% restocking
charge. The item must be returned at the customer’s expense with all the original packaging & be in as new condition unopened and not used. ‘Still in new condition’.
No VAT can be reclaimed on used items charged under the HM Revenue & Customs Margin Scheme.
None of our terms will affect your statuary rights.
MAIL ORDER DELIVERY DETAILS
We use a number of different shipping options for making our mail-order deliveries. If in the event of damage or missing items, you must notify us within one hour of delivery.
Terminology
Next Working Day Delivery by ’12’ Noon Via DPD Local GPS Tracked. Highlands/Islands is a three-day delivery. The next working day is during the hours of 8 am to 6 pm or economy is a three to four-day delivery. Where FREE delivery is offered we will ship by the most cost-effective means. Orders taken over the weekend are dispatched on a Monday. Orders taken on a Friday before 3 pm will be shipped the same day.
MAIL ORDER RETURNS
We follow the Distance Selling Regulations. You are entitled to a fourteen-day money-back guarantee if the item is not required. The item must be unopened and unused and be in a new condition so the item can be retailed again as a B-Stock item. This does not affect your statuary rights.
Once a refund has been agreed our accounts department will refund the amount directly to your payment source. within fourteen days. This does not affect your statuary rights.
Faulty Returns
Items that are faulty within thirty days of purchase are entitled to an exchange or a refund. Items that are faulty after thirty will be repaired. If the repair is unsuccessful and exchange will be offered. This does not effect your statuary rights.
Export Orders
All export orders are shipped from the United Kingdom with no UK VAT charged. All import Customs charges are your customer’s responsibility. Import VAT, Import Commodity Charge and Customs Clearance charges are your the customer’s responsibility. LAM Communications Ltd has no responsibility for paying or refunding such charges.
All export returns are your responsibility to return the item via carrier/freight forwarder. All costs incurred are your the customer’s responsibility. We will where necessary ship at our cost either under warranty or replacement will pay the respective freight shipping charges at our cost LAMCO back to you the customer.
Part Exchange Purchases
We offer the facility to part exchange your equipment with ourselves in part payment. In the event of a refund, the firm will refund only the paid amount by the customer and the part exchange value will be issued to your account as credit and can be used on a future purchase. At no point will we the firm refund money on the part exchange item.
Junksale USED Clearance
This section of our website is where we retail our clearance HAM radio equipment. All the Amateur Radio Equipment listed is offered with no warranty, no return, and no refund. The items are ‘Sold As Seen’ and are deemed sold as spares or repairs. Where applicable we will identify any known faults and describe to the best of our ability any issues, defects or whether the item is offered as for spares and repairs. If you are happy with our statement then please feel free to purchase. E&OE.
LTE SIM CARD Monthly Plan
Our service is provided by Icom UK via Vodafone, O2 & Three. The minimum service term is twenty-four months SIM card service.
Cancellation of the LTE SIM must be in writing and the contract be over twenty-four months old to cancel. All accounts must be paid up to date and in full. Cancellation requires one calendar month’s notice to cease a SIM service.
LAM Communications Ltd accepts no third-party responsibility for the performance of the SIM card service. Vodafone, O2 and Three in conjunction with Icom UK endeavour to provide and faultless service throughout your term of SIM card service.
RIGCHEQUE
Rig Cheques are non-transferable and hold no monetary value. Rig Cheques cannot be exchanged or used after the written expiry date. Rig Cheques are only valid as a discount off the final price. Rig Cheques if purchased are non-refundable. LAM Communications Ltd is not responsible for any loss or damage to the Rig Cheque and will not accept any claim for compensation. Rig Cheques are deemed void if not validated officially by LAM Communications Ltd. Rig Cheques are limited to one voucher per transaction regardless of value. Rig Cheques are issued at the company’s discretion. LAM Communications Ltd reserves the right to amend the terms and conditions herein without prior notice.
What is a RigCheque?
RigCheques are a new way to shop at LAMCO. Use a RigCheque with your purchase for money off your order or Part Exchange.
how do i obtain a RigCheque?
We roll out RigCheques as loyalty rewards, mailing list exclusives and as part of special offers
how do i use a RigCheque?
You can use your RigCheque by either quoting the unique number over the phone or use it online by inputting the number in the coupon section of the checkout
PLEASE NOTE: RigCheques can only be used once before the expiry date and are non-transferrable
lamco used equipment
lamco approved used equipment warranty policy
- LAMCO Approved Warranty is None-Transferable
- We Do Not Warrant Output Transistors and their Drivers (Whole PA Stage)
- We Do Not Warrant Used Batteries
- We Do Not Warrant User Misuse
- Cross Polarity and Any Damage Caused Thereafter Due to Operator Error
- General Acts of God (e.g. Lightning, Electrical, Static or RF)
- We Do Not Warrant Corrosion, Natural Disaster, Unauthorised Installation or Improper Use
- Where Necessary We Will Seek an Independent Assessment of the Equipment to Establish a Fault to Determine Whether the Item has a Fault or has Been Caused by the User. Please Note: No Repairs or Modifications are to be Undertaken by Third Parties Concerning our LAMCO Approved Warranty Unless Permission is Authorised by LAMCO
- We Do Not Warrant Any Internal Damage Caused by Using External Equipment That May Have Caused an Internal Fault (e.g. Transverters, Interfaces, Desktop Microphones)
- We Do Not Warrant RF Damage to the CPU, ATUE if Present and/or its Surrounding Components Due to Operator Error
- It is the Responsibility of the Customer to Return the Item for Repair to LAMCO. We Will Collect Back to Our Own Repair Centre up to Twenty Eight Days After Purchase. This Service is Only Offered in the United Kingdom, Channel Islands or the Republic of Ireland. All Other Non-UK Based Warranty Returns are At The Customers Cost. We Will Then Return the Item Free of Carriage Charge After a Warranty Claim
- Without Prejudice to the Rights of the Buyers’ Acceptance of This Warranty, This Does Not Alter Your Statutory Rights.
- Every Care is Taken to Retail Sound and Good Quality Merchandise, We Will Provide Support with Your Equipment. We Will Ask You to Care for Your Equipment and if at Any Point You Feel You Need to Return Your Equipment for Checking We Will Honour This Test Free of Charge to Reassure You That Your Equipment is in Sound Health
FREE UK MAINLAND DELIVERY
LAM Communications Ltd. Will Occasionally Offer Free Delivery on Orders Over a Certain Value. This Offer Excludes the Scottish Highlands and Islands Due to Logistical Costs, Next Day Delivery is also Not Guaranteed in These Areas
Wide Band Transmit Service
Please Be Aware that Having Your Transceiver Widebanded, Enabling a Change to the Manufacturer’s Specification, May Invalidate Your Warranty.
icom uk declaration
Please note, that non-approved third-party modification of Icom equipment will invalidate the warranty. This also applies to the “Broad-banding” of some of our Amateur radio transmitters for use outside those bands and frequencies originally intended and stated for use by the manufacturer.
Any damage caused by non-approved out-of-band modification to an Icom Radio that is not factory approved will not be covered by Icom UK’s terms of warranty and will therefore be chargeable.
If you have any questions regarding this notice, please contact Icom UK on 01227 741741.
By ordering the Wide Band Transmit Service either verbally, electronically, by email or by mail order, you have agreed to invalidate your equipment’s warranty. Wide banding after purchase will also invalidate the warranty.
